At Prayosha, we want every customer to be completely satisfied with their purchase. If you are not fully happy with your order, you may request a return or exchange within 7 days of receiving the product.

Eligibility for Returns / Exchanges:

  • Items must be unused, unwashed, and in their original condition with all tags attached.
  • Personalized or customized items cannot be returned or exchanged.
  • Please include the original invoice with your returned product.

How to Initiate a Return / Exchange:

  1. Contact our support team at [insert email/contact link] with your order number and reason for return/exchange.
  2. Our team will review your request and provide instructions for returning the item.
  3. Ship the product back to the address provided by our team.

Refunds & Replacements:

  • Refunds or replacements will be processed within 7-10 business days after the returned item is received and inspected.
  • Refunds will be issued to the original payment method used during checkout.
  • Shipping charges are non-refundable unless the return is due to a defect or error on our part.

Note:

  • We recommend using a trackable shipping service to ensure your return reaches us safely.
  • Prayosha reserves the right to refuse any return that does not meet the above conditions.

We are committed to providing a smooth and hassle-free return and exchange experience to ensure your shopping is enjoyable and risk-free.