Return & Refund Policy

We strive to ensure that our customers are completely satisfied with their purchase. If you are not happy with your order, please review our return and refund policy below.

Eligibility for Returns

• Returns are accepted within 7 days of receiving the product.
• The product must be unused, unwashed, unaltered, and in original condition with all tags and packaging intact.
• Returns are applicable only for manufacturing defects, damaged products, or incorrect items received.
• Products purchased during sale/discount offers are non-returnable and non-refundable, unless damaged or defective.

Non-Returnable Items

• Customized or altered products
• Products showing signs of wear, washing, or damage caused by the customer
• Accessories (if any), unless received damaged

Return Process

• To initiate a return, please contact customer support within 7 days of delivery.
• Share your order ID, product details, and clear images/videos showing the issue.
• Once approved, return instructions will be provided.
• Products sent back without approval may not be accepted.

Refund Policy

• After receiving and inspecting the returned product, the refund will be processed.
• Refunds will be initiated within 7–10 business days after approval.
• The amount will be refunded to the original mode of payment.
• Shipping charges (if any) are non-refundable, unless the return is due to our error.

Exchange Policy

• Exchanges are subject to product availability.
• If the requested item is unavailable, a refund will be processed instead.

Cancellation Policy

• Orders can be cancelled within 12 hours of placing the order or before dispatch.
• Once the order is shipped, cancellation is not allowed.

Customer Support

For any return, refund, or order-related queries, you can contact our customer support at:

JanakParmar@gmail.com